While phone call, press"1" as business email user and press"1" again as technical support. You also need to provide your subscription purchased information such as company name, billing information, phone number, alternative email address etc. So, our data protection team can assist you in resetting your multifactor authentication and once ...
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Welcome to the Microsoft Support Community. I understand that there is currently a problem with Microsoft Authenticator. Unfortunately, the issues with Authenticator go beyond the support of the Microsoft community. There's a section of Microsoft Learn dedicated to this issue designed to support Authenticator users like you.
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I need to remove the Authenticator App link from my Microsoft account. I changed my phone and I can't install my account again on the new phone (it asks me for a code in the old Auth app -the old phone is gone-). I can access https://myaccount.microsoft.com, but I can't access the"Security info" section. I can't access my Azure account either.
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In reply to Inema Elyse MSFT's post on February 14, 2024. Hi, Recently I changed my android phone and I want access my outlook and it is asking me to enter code from authenticator app. when I installed and opened authenticator app for code, the app itself asking for the code. I am surprised and wonder that I opened authenticator app for the ...
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Meanwhile, I would suggest you to go to myaccount.microsoft.com and then to Security Info and delete your Authenticator App sign in method and then add again. (You need to have registered your phone number as a sign in method) For additional information: How to use the Microsoft Authenticator app. Common problems with the Microsoft ...
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When you sign into the account for the first time on a new device or application (like a web browser) you need more than just the username and password. You need a second thing - what we call a second"factor" - to prove who you are. Get the free Microsoft Authenticator app. What is: Multifactor Authentication. Set up multi-factor authentication.
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Last month, we expanded App Lock’s protection. Now, if App Lock is enabled, when you approve any notification, you’ll also have to provide your PIN or biometric. With our latest release, as part of our effort to make your sign-in experience even more secure, App Lock will be enabled by default if you’ve set up a PIN or biometric on your ...
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2. Select the"I don't have any of these" option when asked for the verification method. 3. Enter the email address or phone number associated with your Microsoft account. 4. Follow the prompts to verify your identity. 5. Once you have verified your identity, you will be given the option to remove the authenticator app from your account.
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DeceLopez. Created on December 2, 2020. URGENT!!! Microsoft Authenticator app is not showing code to enable me to sign in on the browser. I have been trying to log in to my work account in Microsoft online but it is asking for a code from my app, however, the app is not generating a code. I also tried adding the work account on the app but I ...
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